Customer Support Agent

Soko Retail Group is hiring a Customer Support Agent in Dar es Salaam, Tanzania. You will work with a small, accountable team and own measurable outcomes from day one. Responsibilities include delivering on core customer support agent duties, collaborating across departments, and reporting progress weekly. We are looking for around 1 year(s) of relevant experience and strong practical skills in CRM, Communication. Escalio runs a structured AI interview for shortlisted applicants; every assessment is reviewed by a human before any decision.